611 views
New Reviewer
1 comment

I am very upset and angry with St. Joseph's Hospital.

I went to the ER on 3/23 and the ER was good. I haven't received my bill from the hospital yet but I get a call from their billing department today on my CELL PHONE and NO ONE ANSWERS. Instead of them holding on to see if anyone answers my cell phone, they push it through to a recording for me to call them back. I normally don't return calls from recordings.

I asked them why they are calling me when I haven't received a bill yet. This is very inappropriate and not very professional. I told her to put a not in my file to never leave a recorded message on my cell phone unless no one answered. She said they couldn't do that and they have too many accounts to be able to call each one.

WELL, HERE'S A THOUGHT - DON'T CALL SOMEONE THAT HASN'T RECEIVED A BILL YET!!!! This would be the smart business solution but I guess they don't want to hear how it would work better.

I don't appreciate being called on my cell during working hours only to listen to a recording. This would make anyone angry.

Location: Savannah, Georgia

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

I have lost my billing statement from you for surgery at Candler on 2/22/12 by Dr. A.

Joseph Edwards. III. The amount of the bill is $85, and it said if I paid within 30 days of the billing date I could subtract 10% which would be $8.50 leaving $76.50 that I owe. I would like to get this paid, but my problem is I don't know where to mail the payment to or what account No.

to refer to on my check. If anyone can help me, or if you need more info, pls call me at the above listed cell phone. I also could pay online if I had the info I need. PLEASE, someone help me.

Tks in advance for your courteous and prompt reply to this dire situation!

Sincerely, Barbara J. Heath

St Josephs Candler Hospital Reviews

  1. 14 reviews
  2. 2 reviews
  3. 3 reviews
  4. 1 review
  5. 1 review
St Josephs Candler Hospital reviews