St Josephs Candler Hospital - Duplicate bills
Went in for a procedure which was covered by my insurance. Two months later I got a bill for $62 which I paid immediately.
For the next four months I got the exact same bill. When I called to inquire if they received my payment I was told that they couldn't tell me because they were not part of St. Joseph's. I called the accounting department and was told they received the payment but they did not tell the billing department that I had paid the bill.
The were hoping I would pay the bill multiple times. Why are they trying to collect multiple payments for the same bill? Read an article that St Joseph's is making down payments and paying closing costs for affordable housing in Bluffton, SC and in Savannah. Why?
You know that these costs are being added to your bill.
I didn't know that St. Joseph's was in the real estate business.
Reason of review: Poor customer service.
Location: 11705 Mercy Boulevard, Savannah, GA 31419, USA
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Comments
Please avoid publishing any personal information and promotional content
Never call ; you'll just get frustrated. Send a copy of the cancelled payment (check, cc receipt, whatever you did) via Certified Mail Return Receipt Requested and leave it at that.
Assure the mailing address and fire away. Keep copies of all correspondence and be sure to keep your postal receipts.